At Erotomy, we understand the importance of selecting the right product. However, due to the intimate nature of our items and to ensure hygiene and safety for all our customers, all sales are final. This means we are unable to accept returns or exchanges if the product does not meet your expectations after purchase.

However, if your item is defective or has a manufacturing issue, it is covered under our 1-week warranty. In this case, please contact us within 7 days of delivery at contact@erotomy.com, and we’ll be happy to assist you in resolving the issue.

You will receive a receipt for your order immediately after you place it. Once your order has been shipped, you will receive a tracking number. You can use this number to check the status of your order on the Track Order page at any time.

Yes, we offer a quality guarantee for all of our products. If you are not satisfied with the product or find any damages, please contact us immediately and we will do our best to address the issue and ensure your satisfaction

You can contact us by email. You can also open a chat with us by clicking the link provided and let us know if you have any questions or concerns.

At Erotomy, we strive to provide high-quality products to enhance your experience. However, due to the personal and intimate nature of our items, we do not offer refunds if you simply don’t like the product after purchase.

We encourage you to carefully select your products before making a purchase. If your item has a manufacturing defect or issue, it is covered under our 1-week warranty. For defective products, please contact us within 7 days of delivery at contact@erotomy.com, and we will assist you in resolving the issue.

To order on our website, simply select the offer above and click the 'Buy Now' button. Then, fill in your shipping and billing information. Your order will be shipped to you as soon as possible. Payment is secured by Paypal, Mastercard, Visa, and AMEX.